Shipping & Payment

Fast, tracked delivery from our EU warehouse — free over €60.

Last updated: October 2026

We ship to all EU member states from our European warehouse, with tracked delivery and secure payment.

Delivery times & costs

Delivery times are estimates, counted from receipt of payment and order confirmation.

Destination	Delivery time	Shipping cost
Germany	1–3 working days	€3.99 — free over €60
Austria	2–4 working days	€3.99 — free over €60
Other EU countries	3–6 working days	€3.99 — free over €60

Orders are dispatched within 24 hours (on working days) via DHL, DPD or an equivalent EU parcel service, chosen by destination and availability. Once your order ships, you will receive an email with a tracking link.

Payment methods

Credit & debit cards — Visa, Mastercard, American Express
PayPal
Apple Pay & Google Pay
SEPA bank transfer (prepayment)

Payment is due when the order is placed. All prices include VAT where applicable.

Secure checkout

All payments are processed over encrypted SSL/TLS connections. We do not store your card details on our servers — payments are handled by our PCI-compliant payment providers.

Returns

You may withdraw from your order within 14 days of receipt without giving a reason. Please see our Right of Withdrawal page for full details and the model withdrawal form. We also offer a voluntary 30-day money-back guarantee.

Still have a question? Contact our team →